Grok Imagine FAQ
Get answers about Grok Imagine and Grok spicy: models, timing, content policy, pricing, and commercial use.
Categories
Payments
Credits are used within Grok Imagine. If you have credits from a partner app and need assistance, please contact support and we’ll help migrate where possible.
We accept Visa, Mastercard, American Express, Discover, Japan Credit Bureau (JCB) and other major credit cards.
Please wait 1 minute and refresh. If credits still don’t appear, email your order screenshot to support@grokimagine.net and we’ll resolve it quickly.
We offer three tiers: $10, $30, and $99. Each plan includes different credit amounts and perks. See our pricing page (/pricing) for details.
Yes. New users receive free credits to try Grok Imagine xAI.
Check card details and available balance/limits. If issues persist, try another card or contact your bank. You can also reach us at support@grokimagine.net.
Email support@grokimagine.net with your requirements. We’ll get back to you as soon as possible.
Credits
Credits are a one-time purchase and accumulate in your balance. Check your usage in the Points Log under your Member Center.
Typically 2–10 credits depending on duration, resolution, and features. Longer and higher-quality clips use more credits.
Usually 1 credit per image. Advanced options like upscaling may use additional credits.
No. Credits are one-time purchases. You can top up anytime and they accumulate.
No. Credits do not expire and remain in your account.
If a failure is due to system issues, credits are not deducted. If content violates policy (e.g., prohibited prompts), credits may be deducted.
Product Features
Grok Imagine xAI is an AI image & video generator that turns text or images into high-quality visuals and short videos, with optional synced audio.
Grok Imagine is powered by xAI Aurora and Grok Spicy for photorealistic rendering, motion quality, and prompt control.
Most videos complete within a few minutes, depending on duration, resolution, and workload.
Yes. Paid plans include a commercial use license. Please review the specific terms on the pricing page (/pricing).
Spicy Mode enables bolder creative styles within safe, compliant boundaries.
See our Prompt Guide (/prompt-guide) for tips on Text-to-Video, Image-to-Video, Text-to-Image, and Image-to-Image.
Yes. We use robust security measures to protect your information and prevent unauthorized access.
Email support@grokimagine.net and include screenshots or error IDs for faster resolution.
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the best AI image generator and video generator for creators, marketers, and professionals.
